Showing 10 results for Frequently Asked Questions.
Hersheypark offers Accessibility Assistance information for our guests to enjoy their visit. Upon arrival at Hersheypark, guests should visit Accessibility Services located at Ticketing Services outside the Front Gate to request more information about Hersheypark Accessibility programs. Our team members will assist guests by providing Park-wide information and explaining more about the Attraction Accessibility Program. The Accessibility Services agents can help define ride safety and ridership requirements in addition to discussing any and all accommodations for our guests. Guests are welcome to utilize their own wheelchairs, but we ask that all guests enroll in our Ride Accessibility Program to utilize the accessible entrances at our attractions. Guests can download and print the Ride Accessibility Questionnaire below and complete it prior to arriving at the Park. Please bring the completed questionnaire to Accessibility Services. We hope that you will find this to be helpful in planning your day! View Rider Safety & Accessibility Guide and Ride Accessibility Questionnaire.
Hersheypark® is cashless and accepts all major credit cards, debit cards and Hersheypark gift cards, as well as Apple Pay, Samsung Pay and Google Pay. For guests who may not have credit or debit cards, they can convert cash to prepaid debit cards at the Cash-to-Card kiosks stationed around the park. There is no fee to load cash onto a card at these kiosks. Please check the app for locations. For games, you will need to purchase a separate Gaming Card at gaming locations, which you can load via cashless payment. *Vanilla VISA gift cards are not accepted at Hersheypark at this time due to issues with the Vanilla Gift Card platform. Please note The Chocolatier, Ticketing Services and Parking still accept cash. In place of cash, consider purchasing an e-gift card before your Park visit. Hershey Entertainment and Resorts (HE&R) gift cards can be used IN PERSON ONLY and cannot be used for ONLINE purchases.
No, there are no fees to convert cash to a prepaid card at a Cash-to-Card kiosk inside Hersheypark. There are also no fees to use the prepaid card inside or outside of Hersheypark. *After 92 consecutive days of no transaction activity, a $3.95 fee will be charged each month.
A guest will insert cash into a Cash-to-Card kiosk. It will dispense a plastic prepaid Visa Debit Card that can be used within Hersheypark. Up to $500 can be loaded onto a single card and cards cannot be reloaded or refunded. Cards can be used anywhere Visa is accepted.
We work closely with each ride manufacturer to determine safe operations. Cold temperatures, wind and snow on tracks can impact what we can operate for the optimal guest experience. View our complete weather policy. The Hersheypark app is the best way to stay informed on ride availability.
You can view a list of rides slated to open for Hersheypark Christmas Candylane, weather permitting. Weather permitting, seven coasters are open for Hersheypark Christmas Candylane, including Wildcat’s Revenge, Candymonium, sooperdooperLooper, Laff Trakk, Jolly Rancher Remix, Wild Mouse and Cocoa Cruiser.
Yes, Fast Track is available! With our Fast Track , skip the lines on select attractions to maximize your Hersheypark experience. Fast Track is available at Fast Track Services or any in-park Guest Services and online at Hersheypark.com. Limited quantities are available. Program and pricing are subject to change without notice. Rides subject to change without notice and weather permitting. Park admission not included.
A Hersheypark Halloween ticket or 2025 Season Pass is required for entry into Hersheypark Halloween. Dark Nights is included in all Hersheypark tickets valid through Jan 4, 2026, and 2025 Season Passes.
Yes, all 2025 Season Passes allow unlimited admission to Hersheypark Halloween and Dark Nights.
No, Dark Nights is included with a 2025 Hersheypark Halloween admission ticket and current 2025 Hersheypark Season Passes. You can purchase other add-ons like Fast Track and new food options online in advance.